GET FREE SHIPPING ON DOMESTIC ORDERS (USA) WHEN YOU ORDER MINIMUM OF $99 OR MORE.
All of our products come with tracking #'s when the product is shipped with the exception of smaller items like stickers.
DOGS AND WINE IS A SMALL BRAND, AND CUSTOM MAKE 90% EVERY ITEM / ORDER ONCE WE RECEIVE IT, SO IT MAY TAKE LONGER THAN OUR 7 - 10 BUSINESS DAY AVERAGE TO PROCESS AND FULFILL. Allow 14-21 Business Days For International Orders.
WE OFFER FREE U.S.A. SHIPPING ON ORDERS OF $99 OR MORE DEPENDING ON THE ITEM(S) YOU ARE ORDERING, TO SEE EXACTLY HOW MUCH IT WILL COST TO SHIP YOUR ORDER, GO TO CHECKOUT AND THE SHIPPING COSTS WILL BE DISPLAYED.
ESTIMATED TRANSIT TIMES:
Estimated Delivery Time for most items is: 10-12 USA and 14-21 Days Rest of World from when ordered to delivery depending on your location and product ordered. Some items can arrive sooner than expected and some take a bit longer to produce due to the complex cutting and printing process and geographical region of delivery. Express Shipping (certain items only) can take less time.
Please note that the certain orders can undergo a thorough customs check up that is why there are some delays for international customers. However, we guarantee that the order will be delivered successfully. We utilize manufacturing facilities from various sources around the globe based in USA, China, Germany, France, and Australia so although we're based in the USA your package and shipment may come from one or more of these regions.
I ordered multiple items, why did I only receive one?
We have multiple manufacturing and distribution sites, some of which only focus on creating specific items. Because of this, it is possible that you may receive an item separately from the rest if you ordered products that come from two different sites. So rest assured if all items from your order do not arrive at once....the rest of your order is on its way!
MAKING YOUR DELIVERIES SUCCESSFUL:
It is up to the buyer the make sure that their shipping address and product ordered is correct before anything is ordered, or you may not receive your products on time, or they may be returned and WILL include additional shipping fees due to this error. An incorrect address is a customer's input error while placing an order, which Dogs and Wine is not held liable for, so please double check before ordering!!! Please input "ENGLISH SPEAKING TEXT ONLY" when filling out address forms or you may NOT receive your order due to misprinted label error.
Customs and Duties:
All packages imported to your country may be subject to customs, taxes or other fees. You are responsible for all applicable customs, duties, taxes and fees charged by your government. We cannot guarantee that you will or will not be charged any customs taxes or duties. Please contact your country's customs office prior to purchasing for respective charges and rates on packages coming from outside of your country.
Dogs and Wine cannot be held liable for any taxes or import duties due in other countries, nor do we offer ANY refunds on orders caused by customers refusal of payments of such fees and/or deliveries. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.) It is your responsibility to pay all taxes and import duties due upon receipt of your products.